WE DON'T DO OUR JOB WITH LOVE,
WE DO WHAT WE LOVE AS A JOB..
This is the biggest reason for our customers to choose us...
OUR MISSION...
To offer our customers high quality standards,
innovative and reliable industrial electronic devices at affordable prices,
to improve production processes and create value in the sector with a sustainable technology,
to prioritize excellence and customer satisfaction in every step from design to service.
OUR VISSION...
To be a leading brand focused on innovation and quality in the field of industrial electronic solutions;
to become a reliable solution partner in the local and global markets with sustainable technology.
QUALITY POLICIES
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To be a pioneer in the design and production of industrial electronic devices and to provide the necessary resources in this context,
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To fulfill the applicable legal and regulatory requirements in force,
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To maximize customer satisfaction by fully meeting the applicable requirements of our customers,
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To increase the knowledge, professional development, experience and satisfaction levels of our employees by providing continuous training and necessary resources,
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To comply with the requirements of the Quality Management System and to continuously improve the effectiveness of our Quality Management System,
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To ensure the health and safety of our customers, employees, suppliers and all relevant parties who benefit from the products and services we offer,
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To take respect for the environment and nature as a basis.
We DefIne QualIty...
Quality has many meanings. What does it mean if a car company claims its quality is good? Are cars more reliable in starting as soon as they start? Are they accelerating faster? Do the hoods last longer? As you can see, customers care about different things, so firstly an undefined quality claim doesn't make much sense.
Second , people do not judge the quality of a product just by looking at it. Imagine buying a TV. You look at the trusted brands of your choice among a hundred or so TVs in the store and see that almost all of them look the same. You can't say much about the quality of the TVs from here. Can you inspect the quality of the parts inside? In the end, at least you buy a product that looks good but you have no proof of its quality and you go home.
Third , many companies are now catching up on quality in most markets. In this case, quality is no longer a determining factor in brand selection.
Fourth , the brands known to have the highest quality in their field; Does it have enough customers who need that level of quality and will pay for it? And what does this level of quality cost those firms? The cost of achieving the highest level of quality is very high.
That's why we invite you to learn how good our quality is without sacrificing our affordable prices.
We DefIne Our ServIce...
We all want better service, but service is defined differently for everyone. Let's consider the service in a restaurant. Some customers want the waiter to come right away, get the order right and the food to come quickly. Some customers may think that everything is rushed in this place where they come to spend a comfortable and enjoyable night. Each service includes a number of qualities: speed, sincerity, knowledge, solution-oriented etc. Each person gives different weights to these qualities in different times and situations. Therefore, it is not enough to simply claim that it serves better.
We provide the service you need right now.
We Answer Your ExpectatIons...
Meeting the expectations of the customers will only satisfy the customers, exceeding the expectations will make them very satisfied. The problem here is that when a customer's expectations are exceeded, their expectations will be higher the next time. The task of exceeding rising expectations is not difficult for us, but it is a costly task. By adapting to our customers, making continuous product development, and making innovations in our products, we reveal that your expectations are already our way of working without having to create your expectations...
